Our mission is to put into effect policies and procedures intended to promote socially responsible betting and to create a regulatory compliant environment for adults to place bets within our race tracks situated at Chester and Bangor-on-Dee.
Betting is regulated by the commission, becoming responsible for the licensing and regulation of all forms of commercial betting within Great Britain with the exception of Spread Betting which is regulated by the Financial Conduct Authority.
The Chester Race Company Ltd trading as Chesterbet and BangorBet hold a Non-Remote General Betting Licence issued by the Commission and Track Premises licences issued by Chester and Cheshire West and Wrexham local authorities. At present we do not offer a Pool Betting Service. Our Compliance Manager, Patrick Chesters will be responsible for all aspects of regulatory compliance.
As we hold Track Premises Licences which allow individual licensed bookmakers to provide additional betting facilities at our racecourses within the betting rings we will ensure that they and their representatives are properly licensed by the Commission and procedures are in place to facilitate this requirement. Our policies and procedures will be consistent, with and implemented with due regard to the health safety of our staff.
The provision of our betting facilities will be strictly in accordance with the three Licensing Objectives which are outlined below:
For more information on our betting policies, please visit the ‘Betting’ page by clicking here and selecting the ‘Social Responsibility’ tab.
At Chester Race Company Ltd. we take a proactive stance on alcohol consumption. Race days are a perfect opportunity for our customers to relax and enjoy a drink sensibly and within safe limits.
At all of our bars and outlets which sell alcohol, we operate a strict Challenge 25 policy. This means when serving customers alcohol, our staff are trained to ask for approved forms of ID if they believe the customer looks under the age of 25. More on this policy can be found here. When Challenge 25 is conducted on our premises by staff, it is recorded on our till system.
At all of our bars and outlets which sell alcohol, we also have a strict policy against serving customers alcohol when they appear too intoxicated. When our staff decide to refuse service to someone due to their level of intoxication, this action is also recorded on our till system and is available for the local police force should they request it.
Throughout our venues, we have consistent signage which encourages customers to drink responsibly. In addition, our staff also encourage customers to consume a non-alcoholic soft drink between alcoholic drinks, and we offer free tap water to anyone at all of our bars.